Why are my posts failing?

We'll always show you why your post failed to publish, so you know exactly how to fix the problem and move forward! All you need to do is look for a red yield sign that says Failed Posts at the top of your scheduled posts page in publisher. Click that.

You'll then see all the posts that failed, hover over the Red Yield sign to the right of the failed post and read the tool-tip that tells you what happened. 

Helpful Tip: If it looks like all your posts failed due to the incorrect size, then these will continue to fail until you resize them in order to match Instagram's required specifics (unfortunately, this is out of our control). 

All Instagram posts you schedule will now automatically send at the times you've queued them for provided that the images you've scheduled and uploaded are the correct aspect ratio as required by Instagram's API for automated publishing. 

All of your images must be within a 4:5 to 1.91:1 aspect ratio range to correctly publish. If they aren't at this ratio they will fail to send and will appear in your Scheduled page as a 'Failed Pin'. These will need to be cropped to meet the requirements and then rescheduled. 

You'll need to make sure that all of your images are within the aspect ratio range to correctly auto publish moving forwards.

How to ensure your images publish at maximum quality
The ideal size for a high-quality portrait image (recommended for marketing purposes for maximum screen real estate) is:
1080 pixels wide by 566 pixels to 1350 pixels high.

The below chart shows ideal resolutions for each type.

You can use this handy tool to check any resolution and see the aspect ratio though to see if it matches Instagram's requirements:
https://andrew.hedges.name/experiments/aspect_ratio/

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