(Firefox) Installing, removal, or troubleshooting Tailwind's Publishing extension

 Ready to start scheduling across the web? You'll want   Tailwind's Publishing Extension for Firefox! We've included step-by-step instructions below, as well as how to remove it and troubleshooting tips.

In this article

How to Install the Extension

There are a couple of different places to find the extension to download and install, but we find the easiest place is from the Drafts Page.  


Note: This article only contains help for the Firefox Extension, please see our other articles for help with Safari or Chrome extensions. Tailwind does not support Internet Explorer, Opera, or Edge broswers. 

1
Go to your  Drafts Page (located in the pop-out menu in the left hand navigation).
2
Click the Firefox Extension button just to the left of Your Schedule box to start the download.

3
Click the Allow button in the confirm box from Firefox.

4
Click the Install button in the install box from Firefox.

5
All set! Your new extension for Firefox is now installed, and you'll find it at the top right corner of your browser, and whilst hovering over large images!

Expert Tips
  • You might have heard it being called as a Plug-in, Add-on, Bookmark or the Tailwind button; they are all essentially a different name for the same thing.
  • Find our Firefox Add-on in Mozilla's official site for add-ons to Mozilla software.

How to Remove the Extension

Maybe you are having troubles while using the extension? If so, removing it and installing a new version is always the first step- way to go! If you are looking to remove the extension entirely, we're sorry to hear that but I do hope you'll let us know what you thought about it.

1
Go to your  Firefox Add-Ons Menu (located in Firefox's Preferences and Settings).
2
Find Tailwind Publishing Extension and click the Remove button to remove the extension from your browser. 

Troubleshooting issues with the Extension

Oh-no! Having troubles with using the extension, not to worry these common fixes almost always fixes things right up. If not, please contact us right away and we'll be happy to help!

1
The first thing we always recommend is to remove the extension and to try a new fresh install. Please see above for instructions on how to first Remove the Extension and how to Install the Extension.
2
The second thing we suggest is to clear the cache, or previous stored versions, of the extension from Firefox. Go to Firefox's Preferences and then to History. Click  Clear Recent History and in the pop-up box select only Cache and finally click Clear Now.

Helpful Tip: We also recommend choosing Everything from the Time range to clear: drop-down.

3
Other questions you can ask yourself to see if there might be a problem are: Do I have other extensions installed that could make Tailwind's not work? Does the Pinterest Pinning extension also product the same troublesome result?

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